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What does it take to achieve continuous real-time understanding of your workforce?

Let's first begin by taking a closer look at what is relevant to developing a clear understanding of the state of the workforce on an ongoing basis. Let’s start with a definition of real time: This is a fundamental requirement for detailed workforce understanding. So what do we mean by real time? By this we should mean: having workforce data that is instant, automated, on demand across the organisation, and shared securely with appropriate access protocols, so that sensitive information is shared appropriately. What we often find is that data is more often ‘one time’ by which we mean gathered or extracted for a specific purpose or project or report. But increasingly this becomes more difficult and time consuming, as understanding the workforce is more than just about the individual or rolled up view of the individuals that make up the workforce, but rather it broadens to understanding their team, their networks, their location and the host of variables that can be at play across this. In our experience, what is most relevant to fully understand the workforce is developing some form of a ‘agile real-time map’ and a 'context’ for the workforce to then explore and be able to gain broader insight to drive better decisions, and by this the aim is to approach a state of ‘continuous real-time’ workforce understanding rather than ‘one time’. And to do this without too much effort. So how close are companies to achieving that? Research shows that only as few as 25% of companies feel that their HR reporting is capable of meeting a 'real-time' workforce understanding. Why is this Often the causes are:

  • Companies have all the pieces (the data) but not the tools

  • There is an element of ‘gut instinct’ used simply to infer an understanding of the workforce from rolled up data

  • It is seen as too hard to achieve, where do you start? etc and so people are quickly turned off the idea.

So where to start: How do we forge an 'agile real-time map’ of the workforce and its context? The answer is that with the right tool and supporting visualisation, it is often as straightforward as leveraging all the employee and payroll data that is bound up in the core HR system. Data-driven powerful visuals draw attention to content, drive up engagement, understanding and the search for answers. We all know that powerful visuals work, and studies have shown that visuals prompt our brains to respond, assess and make decisions.

Using a tool that created fully automated charts/visuals with real time data there is no need of data scientists to make sense of data. What you can see above is our Ingentis org.manager solution, incorporating powerful visuals that respond to filters, rules and formatting to drive instant, on demand easily accessible, and shareable, metrics and analytics for deeper workforce understanding. Whether working with a simple or complex visual, the same data set can be leveraged to provide responsive dashboards. These dashboards can be across the workforce hierarchy from the top most aggregated view to the level of single teams. So you can have multiple easily-accessible perspectives of the workforce, and in addition this can be drawn from a single or merged data source.

Our 20 year history has shown that whether it is the humble structure chart or its more advanced and agile versions, both support good decision-making from the top down or bottom up, so long as the information is comprehensive, updated frequently and easily accessible. To learn more about how easy it is to achieve continuous real-time understanding of your workforce contact us for more information or visit

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